Privacy Policy

What we collect. When you contact us through the website we collect the details you choose to share: your name, email address, phone number and message. When you book a class, your booking details are handled by our booking provider, Bookwhen, under their own privacy policy.

Your health questionnaire. Before your first class we ask you to complete a short health and wellbeing questionnaire. It asks for your contact details, an emergency contact and some health information, which is sensitive personal data under UK data protection law. We use it only to understand your needs, adapt classes where appropriate and support your safe participation. Your answers are stored securely in a private Google spreadsheet that only Victoria can access, and are never shared with anyone else unless we are legally required to, or it is necessary to protect you in an emergency. We keep questionnaires for as long as you attend classes and for a reasonable period afterwards, then delete them. You can ask for yours to be updated or deleted at any time.

How we use it. We use your details only to reply to you, manage your bookings and, where you’ve asked us to, keep you informed about classes. We never sell your information, and we don’t share it with anyone except the services that help us run the business (such as our booking and email providers).

How long we keep it. We keep messages and booking records only as long as we need them to run the business, and delete them when they’re no longer needed.

Your rights. You can ask at any time to see the information we hold about you, to correct it, or to have it deleted. Just email victoria@pauseandbloomyoga.com.

Cookies and analytics. We use Google Analytics to understand how the website is used, but only if you agree to it. Nothing is set unless you choose “That’s fine” on the cookie message. You can change your mind at any time using the “Cookie settings” link in the footer. There’s more detail on our cookie policy page.